Return Policy

Non Compliance

Differences in the Products delivered to the Client regarding the type and quantity indicated by the Order must be notified in writing to the Supplier within eight days from delivery. Failing such notice within the a/m term, the delivered Products will be considered as complying with the ones ordered by the Buyer.

If, when the order is received, you notice that the material delivered is damaged, you should nevertheless accept it subject to reservation and contact customer service at Partners & Partners.
If the damage was caused during delivery  Partners & Partners will deal directly with the carrier and resolve the problem as rapidly as possible, attempting to limit the inconvenience caused as much as we can. 
We will do our best to keep you informed of developments in the investigations carried out.
If the material does not conform to specifications, please contact  Partners & Partners immediately to report that the product is defective or does not conform to the required specifications.

Goods To Be Returned

Goods to be returned with our authorisation must be sent to our warehouse in 238 C Ring Road, 23344 Doha-Qatar carriage paid, accompanied by a duly issued delivery note and details of the purchase. Partners & Partners reserves the right not to accept merchandise which has not been given prior authorisation.

Communications & Claims

Written communications to the Supplier must be sent to the following address:
Partners & Partners. 238 C_Ring Road, 23344 Doha-Qatar
or sent by fax at + 974 44440771 or sent by email to the following address